FAQ

How can we help?

FAQ

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! Please email us at cs@groovythingsco.com and we will do our best to cancel your order before it ships.
Please note once an order is processed and shipped, we are not able to cancel or edit it. However, we do offer free U.S returns and exchanges.*

*exclusions apply

Where are your products made?

Our products are manufactured in China. These are checked and vetted facilities as social welfare is at the top of our priority list. 

I'm a guy, but I love your women's socks... will I fit into them?

Absolutely! They will just not come up quite as far on the calfs. Our Womens socks can fit up to a size 11 mens. 

Where do you ship from?

We ship from our Warehouse / HQ in Carrollton Texas!

What is your return and exchange policy?

We have a 100% Happiness Guarantee! If you aren't 100% happy for any reason please reach out to our customer service team and they will take care of you. 

Check out our policy here.

If you need to return, exchange, or get a refund for any reason, please email us here: cs@groovythingsco.com